These guys aren't your normal type of auto repair center! They actually care about your vehicle needs and will tell it to you straight from the get-go because they know what customer service should be about. You could say they're a kind of 'throwback' to the days when your repair guy knew your name and he cared about your money as much as your business. James and his crew have shown nothing but respect for my business and my vehicle, and that's what keeps me coming back to their business instead of trying to go to the dealership where everything always seems to cost more than it really should. The only drawback I can think of when it comes to this place is that if you need a quick oil change, you will definitely have a hard time coming here because they're always busy and that's definitely not a bad thing!
George R on Facebook
I have been a customer of Premier Auto since they opened in Jersey Village. I continue to be a customer because I have had nothing but positive experiences with Premier. Jim has looked after all of my automobiles and provides excellent service every time we bring one in.
Awesome staff very nice and professional I'm using them for all my auto needs.
Fast appointment date; Car was ready on time and service was great. Nice shop.
Needed Texas State Inspection. I received reminder in email so I went to Premier Auto Service and they did the inspection. I talked with James (the owner) for a few minutes and then went to the waiting room. I just sat down and they announced the car was ready. I always use Premier Auto Service for all my automotive needs.
I have used Premier Auto for all my cars for many years. They are fair, do an outstanding job and my cars are always ready when promised. I will continue to use Premier as long as I own a car. It is almost impossible to find a mechanic that does not over charge, do shoddy work, and stands behind their work. I have nothing but wonderful things to say about all the guys at Premier. Keep up the good work.
Most honest place I've taken more cars to.
Service was good and price was fair.
Repairs were performed in a timely manner. Owner/shop foreman was his usual friendly, no-nonsense self.
MIGUEL / IMELDA V
The guys at Premier are always helpful, and will tell it to you straight. I don't worry that I'm going to be talked into unnecessary repairs, and they always give me a cost breakdown. It's refreshing to find an automotive service shop that will go the extra mile for their customers, and this one does!
Able to take my car in and get the job done timely. Professional service all around.
Fast & friendly service. I feel this is a very honest and upfront auto service company.
Great job as always!
As always, my visit to Premier Auto Service was perfect.
Very fast and efficient.
Excellent and quick service...customer friendly.
TOM / LINDA C
Excellent experience from start to finish. Quality Auto Shop here.
I have been burned before by mechanics & was very skeptical. However my co-work & friend, Linda Jarvis, said her & her family have used y'all for years on all their cars. She spoke how thorough & informative the company was. You would give your evaluation of the problem before fixing it; leaving the customer a choice & not being forced into paying for something there was not prior knowledge of. So I took my Saturn to you....OMG!!! I am extremely happy to say I have a NEW mechanic!! Which is both a joy & relief to trust someone with my car! Special thanks to James, who cheerfully put up with every phone call I made to him. And for explaining, in detail diffierent procedure they suggest my car was in need of. You didn't try to con me into something my car did not need & I needed a lot of things done. My care was neglected due to pass horrors w/other mechanics. I WILL refer you to others! Thank you again to James, your guys & Premier Auto Service!!! *Celia
Called just before lunch and was told I could be fit in for State Inspection right away. I was in and out and back to work in no time. Great fast service!
Good experience. Thanks
Good service, acceptable price! Didn't consider anyone else.
I've been using James and Premier for over 15 years to perform maintenance and repair on various vehicles new and used. During that time, I've also had work performed at dealerships and purchased vehicles that were repaired elsewhere. Premier is far more reliable and honest than anywhere else I've ever been. While repair prices are only slightly less than a dealership's, I don't have to wonder if I just paid for work that didn't necessarily need to be done in the first place; or, return my vehicle numerous times to have the problem corrected. I will never return my Honda or Nissan to any local dealership ever again, unless it's for recall work that Premier cannot perform. Do yourself a favor and try them if you haven't already. You will be surprised what you've been overpaying for in time and money at other shops and dealerships.
I had a great experience at Premier Auto Service, as usual. James is always helpful in getting the job done at a reasonable price and answering questions about my vehicles. I had a delicious cup of Keurig coffee while I waited.
Timely and profesional
I love Premier Auto Service! Not only are they located in my neighborhood, they also give excellent and reliable service. I would recommend that everyone use them!
Honest and dependable service. The only auto service that I will allow to work on my vehicles.
Excellent as usual. No BS, they did what they promised. Kudos for Mr. James and his crew
Love the guys at Premier Auto. They are honest, reliable and fairly priced, almost unheard of in the auto service industry. Keep up the good work James and crew!
RICK AND SANDY B
James and crew always diagnose and repair the problem in the same day if possible and you never have to worry about the repair being done right. That level of trust is hard to find in auto repair and that's why I wouldn't take our vehichles anywhere else.
KEN AND JANET D
James (the owner) and his guys are all top shelf top notch guys who really care and do a great job for a very fair price. They are very honest and don't do work that isn't needed, which saves you money. I have used this shop several times and have always been more than satisfied with their work and prices, taking into consideration that they always use quality parts whenever possible.
James is one the best in the business and I highly recommend him and his guys to anyone anytime!